Articles

Articles

Drift appoints new CEO, David Cancel to become executive chairman

Drift appoints new CEO, David Cancel to become executive chairman

B2B conversational marketing platform Drift has announced that Scott Ernst will become CEO while co-founder David Cancel will take on the role of executive chairman. Co-founder Elias Torres will continue in the CTO role. Cancel and Torres are a rare example of Latinx co-founders in the martech space. David Cancel Ernst spent over five years …

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How B2B marketers can leverage the metaverse

How B2B marketers can leverage the metaverse

While many big brands test virtual storefronts, NFT drops and other metaverse activations, what does this mean for B2B marketers? The B2B playbook will evolve to include some version of the same strategies. After all, B2B marketers have been adapting all kinds of consumer marketing channels, from video to social, even using B2B influencers. Here …

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Salesforce launches pilot NFT cloud

Salesforce launches pilot NFT cloud

With Salesforce Connections taking place in person this week, the cloud-native vendor dropped a long list of announcements about its Commerce and Marketing Cloud offerings, including a pilot NFT cloud under the Commerce umbrella. It also announced a series of new partnerships, with the partners set to debut new apps on the Salesforce AppExchange. NFTs …

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The new identity landscape: A marketer’s guide

The new identity landscape: A marketer’s guide

The perfect storm has been brewing around digital identity for some time. We’ve got Google’s ever-impending deprecation of third-party cookies set to take effect in 2023; Apple’s decision to phase out its mobile identifier for Advertisers (IDFA) to track users for targeting, personalization and attribution; and most recently, Google’s announcement that they are planning to …

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Does your organization need an identity resolution platform?

Does your organization need an identity resolution platform?

An identity resolution platform can be a key tool to enable brand marketers to understand with confidence who their customers are and how to comply with the increasing patchwork of consumer privacy regulations. But deciding whether your company needs an enterprise-level identity resolution platform calls for the same steps involved in any software adoption, starting …

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US businesses’ CX scores down from last year’s all-time high

US businesses’ CX scores down from last year’s all-time high

U.S. companies have taken their eyes off the consumer and the result is worse customer experience, according to a new report.  The Forrester study found CX, which hit all-time rating highs last year, is now back down to pre-pandemic levels. The overall CX Index score fell from 72 in 2021 to 71.3 in 2022 on …

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Samsung expands metaverse presence with Discord

Samsung expands metaverse presence with Discord

Today, Samsung US launched its server on digital gaming community platform Discord. The server is a connected group of Discord users who will be able to join up and chat about all things Samsung. This is by no means Samsung’s first foray into the metaverse. The electronics maker established an experience, called 837X, on 3D …

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‘I know this’: Journalist who broke Luis Diaz news makes exciting claim for Liverpool fans

‘I know this’: Journalist who broke Luis Diaz news makes exciting claim for Liverpool fans

Football Pipe Sierra has taken to Twitter to share an update on Luis Diaz, which we believe will excite some Liverpool fans. What’s the story? Well, the Colombian journalist – who actually broke the news of the winger’s £37m move to Liverpool – believes supporters haven’t even seen 50% of what the 25-year-old is capable …

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Illustrious coach names Roger Federer, Rafael Nadal, Novak Djokovic successor

Illustrious coach names Roger Federer, Rafael Nadal, Novak Djokovic successor

Rafael Nadal’s former coach and uncle, Toni Nadal, has anointed Carlos Alcaraz as the player to take over from the “Big Three” – Roger Federer, Novak Djokovic and his nephew. The trio have dominated the game for almost the last two decades, but are now slowly but surely seeing some of the younger players come …

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